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What is meaning of B2B and B2C in a travel agency software?

In this article, we will discuss how an online booking platform can assist businesses and individuals in booking flights, hotels, transfers, activities, holidays, tour packages, and cars.

What is B2C travel agency software?

The term “business-to-consumer” refers instead to the relationship that exists between a company and its end customers, in which the end user is in direct contact with the company through their respective websites or mobile applications.

As part of the business-to-consumer booking system, the role of the business-to-consumer booking system is to make the process easier for clients of all sizes, be it large corporations, small businesses, or individuals. As a result, direct sales of tourism products from an organization’s website to its customers are essential for the success of an organization.

For B2C travel agencies (OTAs) whose business is to provide online reservation and management services to their customers, B2C travel portals provide online reservation and management capabilities. There can be a lot of advantages to these portals when it comes to consolidating the inventory of their multi-API suppliers and reselling it to their customers at their own mark ups, either on their own websites or on their own mobile app with their own markups.

Some of the benefits of developing a B2C travel website for your business are as follows:

  • Bookings for flights, hotels, and rental cars can be made in real-time using the website.
  • Due to our competitive pricing policy within the online travel market, we are able to provide our customers with the most affordable prices.
  • It is essential for consumers to be able to navigate an easy-to-use, fast and dynamic website.
  • It provides B2C customers with an option of customizing their booking experience, such as multi-currency options, with a secure online booking system.
  • With the integration of our own payment gateway, you can rest assured that your payments are secure and reliable.
  • It is important for B2C Travel Portals to provide their customers with a variety of payment options to suit their needs and preferences.

When it comes to B2B travel agency software, how does it work?

Business-to-business transactions are those transactions in which one company transacts with another company for the purpose of conducting business with that other company. It is usually travel agencies and agents who transact business on a B2B basis when it comes to the travel industry, because B2B transactions are generally carried out between agents and travel agencies and not between end users and travel agents.

For companies who want to manage their travel business in a more effective manner, B2B travel portals are essential for providing them with access to a web-based booking system that is accessible by both corporate clients as well as distributors, which makes it easier for them to conduct business more efficiently. B2B travel portal solutions are important when it comes to managing the travel business of companies.

As technology has advanced in recent years, travel agents and tour operators are now able to distribute inventory online through a secure online portal through which they can distribute inventory to their sub-agents in order to maximize their profitability. Due to the technology platform, B2B travel agents and tour operators are now able to distribute inventory to their sub-agents via a secure online portal, giving them easy access to the inventory they sell.

Developing a B2B travel website for your business offers the following features and benefits:

  • Having a higher commission rate will give you a better chance of earning more profit for your business.
  • By using the built-in analytics feature, you will be able to search and compare fares instantly and in a very simple way.
  • You will be able to confirm the PNR instantly by sending it to your customer.
  • The live hotel inventory of our website features more than thousands of hotels from around the world.
  • It is easy to keep track of all your transactions with the help of our easy accounting software.

You may also read 6 Tech Gadgets You Will Need For Your Podcast


OTRAMS is a world leading Travel Technology Platform. It is a complete travel ERP system built to drive seamless operations for destination management companies, Online travel agents, travel agencies and wholesalers.

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